Home Depot
Apr. 23rd, 2007 12:06 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
Went to home depot this weekend. I usually don't go there for the customer service because they cut staffing in recent years as a "cost cutting measure" I go there because the prices are usually pretty good.
We stopped in at the Redmond store in the evening, on our way to dinner, and got the items we came for. We then went up to check out, arriving at the registers, NONE of the "manned" registers were lit up and the last cashier was taking her till and leaving. there were about 10 to 15 customers all clustered around the "self service" (we can put 1 employee on the task of babysitting 4 registers to save money) registers.
If we hadn't needed the stuff we stopped in to get I would have been tempted to just drop it at the returns desk and leave. As it was, it took 10 minutes (with 2 hungry kids) to get to the register and checked out.
I guess it's just a minor annoyance.
We stopped in at the Redmond store in the evening, on our way to dinner, and got the items we came for. We then went up to check out, arriving at the registers, NONE of the "manned" registers were lit up and the last cashier was taking her till and leaving. there were about 10 to 15 customers all clustered around the "self service" (we can put 1 employee on the task of babysitting 4 registers to save money) registers.
If we hadn't needed the stuff we stopped in to get I would have been tempted to just drop it at the returns desk and leave. As it was, it took 10 minutes (with 2 hungry kids) to get to the register and checked out.
I guess it's just a minor annoyance.